Be informed of their rights in advance of furnishing or discontinuing patient care whenever possible;

File a grievance and to be informed of the process to review and resolve the grievance without fear of retaliation or change in care of standards.

Request visits from their pastor or minister

Receive current, clear, and complete information concerning their diagnosis, treatment, prognosis, and to fully participate in all decisions related to their plan of care.

Make health care decisions. Each patient has the right to the information necessary to make treatment decisions reflecting the patient's wished and to request a change in their physician or transfer to another health facility due to religious or other reasons.

Assistance in obtaining consultation with another physician or practitioner at the patient's request and own expense;

Respectful care given by competent personnel;

Upon request, to be given the name of their attending physician, the names of all other practitioners directly participating in their care and the names and functions of other health care persons having direct contact with the patient.

To change or formulate advance directives and to appoint a surrogate to make health care decisions on the patient’s behalf to the extent permitted by law. Have your end-of-life care wishes honored.

Privacy and to receive care in a safe, clean, and secure environment.

Not be subjected to verbal and/or physical abuse and/or harassment.

Have all communications, including medical records, treated with confidentiality, except permitted by law.

Each patient or patients legally designated representative has access to the information contained in the patient's medical record within the limits of state law.

Respectful and considerate care from all staff members at the Russell Regional Hospital.

To hospital services without discrimination based upon their race, color, religion, sex, nation of origin or source of payment.

A fair and efficient process for resolving conflicts with their health plans, health care providers, and the Russell Regional Hospital.

Have a family member or representative of their choice and their own physician notified promptly after hospital admission.

Access emergency health care services when and where the need arises.

An explanation for the need to be transferred.

Communicate with persons and services inside and outside the hospital, including the availability of interpretation services.

Receive a copy and/or an explanation of their itemized total hospital bill.

Be free from the use of seclusion and/or restraints, including drugs, unless used as a last resort, in accordance with the patient’s plan of care, in the least restrictive manner possible and removed or ended at the earliest possible time.

Refuse experimentation affecting the patient’s care.

Patients, their family or surrogate decision maker(s) have the right to make an informed consent for or refusal for treatment and procedures.

Access protective services.

Be informed of the facility's policies regarding patients’ rights during the admissions process

Quick responses to pain.